Cookie Policy

COOKIE POLICY

LAST UPDATED IN JUNE 2018

 

As part of the new European Union privacy protection laws we are required to inform you when we use tracking features called "cookies" on our website.

METHODS OF ACCEPTANCE

As specified in the brief informational note in the banner, there is a simple way for you to provide your consent to use cookies: by closing the banner by pressing the "X" key; by browsing the page or by clicking on any element within the internal content of the website's pages. Continuing to navigate, exiting this cookie policy, without specifically choosing to manage consents, is equivalent to providing consent to the use of all cookies.

WHAT IS A COOKIE?

A cookie is a small file that is sent to the browser in use and saved on your device when you visit a website like flowersbox.co.uk (“the Website”).Cookies allow the Website to function efficiently and improve its services, in addition to providing information to the Website's owner for statistical or advertising purposes, primarily to personalize your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognize you at the next visit, etc.)

FURTHER INFORMATION

If you’d like to learn more about cookies and the EU Directive here are some useful links:

Please note that we can`t be responsible for the content or views expressed in these external websites.

 

WHICH COOKIES DO WE USE AND FOR WHAT PURPOSES?

Our website uses various types of first party cookies (organized and managed by Shopify for Flowers Box London), and third party cookies (organized and managed by third parties based on their own individual privacy policies and not under the control of Flowers Box London or Shopify) and similar technologies, each of which has a specific function. Below is a table explaining them.

TYPE OF COOKIE

FUNCTION

Navigation cookie

From the first access these cookies allow the Website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the Website.

Functional cookies

These cookies allow, based on your express request, for you to be recognized when you subsequently access the Website, so that you do not have to enter your information each time (for example: “Remember me next time”). If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period), finding the same articles that were selected. Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.

Analytical cookies

These cookies are used to prepare statistical analyses on the navigation methods of our Website’s users. Flowers Box London treats the results of these analyses anonymously and exclusively for statistical purposes, and only if the service provider uses the cookies in connection with the browser used, or on other devices that are used to navigate on the website. Our website uses certain third party services which, entirely independently, install their own cookies.

Social Network Cookies

These cookies are necessary to allow your social account to interact with our Website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation. For more information on the policies regarding the use of social network cookies, it is possible to consult the respective privacy and cookies policies: 
● Facebook: http://www.facebook.com/about/privacy/ 
● Google+: http://google.com/intl/gb/policies/privacy/ 
● Twitter: http://twitter.com/privacy 
● Instagram: https://instagram.com/legal/cookies/ 
● YouTube: https://www.youtube.com/static?template=privacy_guidelines

Our own and third party marketing and profiling cookies

These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our Website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offers on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective policy. To find out more about the aforementioned third parties cookies, learn about their respective polices and knowingly decide whether or not to consent to them. To do so, we invite you to visit http://youronlinechoices.com.

 

BROWSER

The majority of browsers are configured to accept, control or potentially disable cookies through the settings. We nevertheless remind you that disabling navigation or functional cookies may affect the functioning of the website and/or limit the service we offer. Below is the procedure to follow to manage cookies from the following browsers:

 

THIRD PARTIES

For more information on cookies and to manage your preferences for third party profiling cookies, please go to Once on the site, by accessing the area “Your Choices” you can: view the list of third party companies and our partners that install cookies on our site (Company); verify the presence and activation status of installed cookies (Status) and manage your consent selectively (On/Off). By expanding the dedicated entry (Info) for each company, you can access more information relative to the company and, via a link, reach the specific information about privacy and cookies. Please note however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site if you do so.

PATH TO COMPLIANCE

The information on this page is part of the action we are currently taking as we work towards higher levels of compliance. It is our policy to continually improve our privacy levels and will post updates on this page.

ACCESS TO DATA AND CUSTOMER CARE

Our Privacy Policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

You may freely and at any time exercise all of your rights pursuant to Art. 7 of the Privacy Code, or receive assistance and explanations on how to provide your consent or selective refusal, or on how to delete cookies from your browser, by sending an e-mail to Customer Care, selecting “Privacy” as the topic, or by sending a written request to Flowers Box London at 24 Rockall Court SL3 8EZ. We will reply to you promptly.